Axiomatic quality : integrating axiomatic design with six-sigma, reliability, and quality engineering / Basem Said El-Haik ; with fireword by Nam P. Suh. |
Class acts : service and inequality in luxury hotels / Rachel Sherman. |
Crisis intervention and crisis management : strategies that work in schools and communities / Rosemary A. Thompson. |
Critical thinking in clinical practice : improving the quality of judgments and decisions / Eileen Gambrill. |
Growing older : tourism and leisure behaviour of older adults / I. Patterson. |
Participatory action research approaches and methods : connecting people, participation and place / edited by Sara Kindon, Rachel Pain and Mike Kesby. |
Professional management of housekeeping operations / Thomas J.A. Jones. |
Publishing your psychology research : a guide to writing for journals in psychology and related fields / Dennis M. McInerney. |
Reversing : secrets of reverse engineering / Eldad Eilam ; [foreward by Elliot Chikofsky]. |
Supporting inclusion in the early years / Caroline A. Jones. |