There is a new Team Dynamix ticket type for Banner password resets/unlock, general security questions, and requests to revoke security. The direct link to create the ticket is:
https://ecu.teamdynamix.com/TDClient/1409/Portal/Requests/ServiceDet?ID=31722
Requests to this ticket queue will route directly to a Banner security technician in ITCS.
Remember, any requests to add new roles/security still need to go through a Banner Security Request in PiratePort.