Please note these important dates below as ECU prepares for winter break: December 18: Journal entries and FUPLOAD cut off […]

Tuesday, December 10th from 2:00am – 4:00am – Formstack will be performing maintenance on the database of the Forms product.

Monday, November 25, 2024 – We are currently experiencing a Microsoft Outage that is impacting Outlook and Teams. Microsoft is

This is a reminder the Banner BTST database will be DOWN starting Friday (November 1) at 8:00 a.m. for migration

The following upgrades have been put into BTST: The other SSB apps will be upgraded in the next few days.

The following Banner upgrades were applied in PBAN over the weekend: Note: The SSB updates could not be applied, as

Tuesday, October 8, 2024 – The issue impacting PiratePort has been resolved. If you are still experiencing problems, please contact

Monday, October 7, 2024 – PiratePort is experiencing an unexpected outage. Technicians are currently working to resolve the situation. We

Sunday, October 6, 2024 – ITCS will be performing Network Maintenance on Sunday, October 6th 6:00am – 12:00pm. We expect

Just as a reminder, the Race/Ethnicity masking will go in production this afternoon.  This will not impact Banner production, however,

Sunday, September 29, 2024 – Beginning Sunday, September 29, you’ll notice a rebranded experience when logging in to ECU resources

Sunday, September 29, 2024 – Kronos will be unavailable Sunday, September 29th from 7:00am to 12:00pm for system maintenance. Please

Journal Entry Approvers continue to deny journal entries.  Please consider the following: Journal Entry Backup must include a screenshot of

The Banner Finance Security web­site has been updated to follow the ADA guidelines.  Each Banner sub-module has a document that

This is a reminder that BDEV, BTST, ODS Test, and Degreeworks Test will all be down for Oracle patching today

Thursday, September 5, 2024 – The issues affecting multiple applications has been resolved. If you are still experiencing problems, please

Thursday, September 5, 2024 – ITCS is aware of issues affecting multiple applications. Our technicians are working quickly to resolve

Wednesday, August 28, 2024 – The PirateDrive issue has been resolved and the following NAS devices are back operational:• BATMAN•

Wednesday, August 28, 2024 – We are currently experiencing issues with PirateDrive, which is also impacting other NAS devices listed

Friday, August 23, 2024 – We are writing to inform you about an important update regarding our Multi-Factor Authentication (MFA)

August 23, 2024 — Systems/Services: Banner MaintenanceWhen: Saturday, August 24th from 6:00am to 6:00pmDescription: Due to a hardware failure, Banner

Wednesday, August 14, 2024 – The issues Kronos experienced earlier have been resolved. If you are still having issues, call

August 13, 2024 — Classes start Monday, August 19. The full academic calendar for the fall semester can be found

August 6, 2024 — Materials Management and Accounts Payable have migrated the process for requesting to pay for contractual services

June 24, 2024 – We are currently experiencing an issue impacting external users’ ability to send key presses to our

June 24, 2024 – We are currently experiencing an issue limiting end user access to voicemail. At this time, voicemail

Saturday, June 22, 2024 – ITCS will be performing Network Maintenance on Saturday 6/22/2024 starting at 0700 and probably ending

Thursday, June 14, 2024 – If you received a Virus & threat protection message on your computer from Windows Security

Wednesday, May 1, 2024 – Close Payroll Cash for April. Wednesday, May 1, 2024 – Finalize credit card reconciliation/receipt adjustments

Sunday, April 28, 2024 – ITCS will be performing network maintenance on Sunday, April 28th from 6:00am to 11:00am. This

Wednesday, April 24, 2024 – Journal Entry Training ~ Finance Self Service This two-hour course is designed for Banner Finance

Wednesday, April 17,2024 – We are currently experiencing printing issues from student owned devices to the Mobility Print (PiratePrint) printers.

If you experience any further problems with Chrome River, please contact Pirate Techs by phone at 252-328-9866 or via the

Monday, March 18, 2024 – We are currently experiencing intermittent log in issues with Chrome River, the University’s travel and

Thursday, February 22, 2024 – ITCS will be performing maintenance on ADSelfService Thursday February 22nd, from 12:00pm- 2:00pm. ADSelfService site

Sunday, February 4, 2024 – Degree Works will be unavailable due to installing Application Service Packs on Sunday, February 4th

Sunday, February 4, 2024 – ITCS will be performing Network Maintenance on Sunday, February 4th, from 6:00am to 12:00pm. This

February 1, 2024 – Microsoft Teams Classic Client – Notification Alert New version of Microsoft Teams coming soon Starting today,

Friday, January 26, 2024 – We are currently experiencing various issues with Microsoft Teams. In addition to user reporting, Microsoft

January 26, 2024 – ECU users are responsible for the protection of any sensitive data in their custody. This includes

January 24, 2024 – Did you know all new Xtender users are required to complete online training before any access

January 22, 2024 – Today is census day. The official spring enrollment count is taken at 5:00 p.m.

January 19, 2025 – ECU transitions to the new PirateID Self Service password reset service on March 4, 2024. This

January 17, 2024 – The following upgrades were installed in BTST last night:

ITCS has a consolidated web page with technology logins for resources such as Banner INB, Canvas, Microsoft 365, Team Dynamix,

January 12, 2024 – ITCS is currently experiencing a network connectivity issue with ECU managed iPads. Our technicians are aware

Please keep in mind that regular maintenance on all computing systems is performed on Sundays between the hours of 5:00

Classes begin Monday, January 8; schedule adjustments. Last day for drop/add is Friday, January 12 by 5:00 p.m.

The spring semester 2024 academic calendar is available at https://www2.ecu.edu/facultysenate/calendar/spring2024.pdf Classes start Monday, January 8

Thursday, November 2, 2023 – First AP Check Write for November. Thursday, November 2, 2023 – Close October.. Thursday, November

Sunday, October 22, 2023 – ITCS will be performing network maintenance on Sunday, October 22nd from 6:00am – 12:00pm. This

In order to troubleshoot the issue we are having in Student in BTST since the last upgrades, we need to

Tuesday, October 10, 2023 – The network connectivity issues in the Science and Technology Building have been resolved. If you

Tuesday, October 10, 2023 – We are currently experiencing intermittent network connectivity issues in the Science and Technology Building. Our

Monday, Septmeber 25, 2023 – ITCS is implementing regarding your PirateID passwords. Password changes that occur on or after Monday,

Sunday, September 24, 2023 – Kronos will be unavailable Sunday, Sept 24th from 6:00am to 10:00am for system maintenance. Please

Monday, September 11, 2023 – On September 7, 2023, Apple released an emergency security patch for iOS 16.6.1, iPadOS 16.6.1,

Friday, September 8, 2023 – BDEV, BTST, and ODS Test will be down starting at 1:00PM tomorrow (Friday, 9/8) for

Tuesday, August 29, 2023 – The TeamDynamix issue has been resolved. If you experience any further problems with TeamDynamix, please

Tuesday, August 29, 2023 – ITCS is currently experiencing an issue with TeamDynamix, our Service Management/Project Management System. Our technicians

Wednesday, August 9, 2023 – The issues impacting the ITCS Call Center late yesterday have been fully resolved. Should you

Tuesday, August 8, 2023 – We have experienced intermittent issues impacting the ITCS Call Center connectivity over the past hour

ECU Staff Senate is sponsoring their 5th Annual School Supplies Drive supporting the ECU Community School.  Please help a child

Monday, July 31, 2023 – The ECU Student Health Services building will be closed this afternoon (July 31st) for emergency

Tuesday, June 27, 2023 – We are experiencing an issue with some users not being able to access their email

The issue with Kronos has been resolved. You can contact the Pirate Techs – Service Desk, 328-9866, if you are

Monday, June 15, 2023 – We are experiencing some intermittent outages with Kronos. ITCS is currently working to resolve the

Tuesday, March 28, 2023 – Faculty Senate meets from 2:10 PM until 5:00 PM at the East Carolina Heart Institute

Tuesday, March 28, 2023 – Faculty Senate meets from 2:10 PM until 5:00 PM at the East Carolina Heart Institute

Friday, March 24, 2023 – Network Maintenance in the Science & Technology Building from 5:00 PM until 9:00 PM. ITCS

Friday, March 24, 2023 – Network Maintenance in the Science & Technology Building from 5:00 PM until 9:00 PM. ITCS

Thursday, March 23, 2023 – Kronos will be unavailable Thursday, March 23, 2023 from 6:00 PM thru Friday, March 24,

Thursday, March 16, 2023 – Virtual Workshop on Data Reporting & Presentation from Data Governance today from 2:00 PM to

Wednesday, March 15, 2023 – Virtual Workshop from Data Governance today from 2:00 PM to 4:00 PM. Data literacy is

Tuesday March 7, 2023 – ITCS will be performing network maintenance on Tuesday March 7th 5:00pm – 8:00pm and Thursday

Tuesday, March 7, 2023 – Network maintenance from 5:00 PM until 8:00 PM in the Science and Technology Building. Effected

Sunday, February 12, 2023 – Cisco Phone Software Update ITCS will be performing phone software maintenance on February 12, 2023

Sunday, February 5, 2023 – ECU phone system will undergoing upgrades between 7:00 AM until 11:00 PM. Expect two brief

Monday, January 30, 2023 – The 2022 Tax Forms printing has been completed. The total number of 1099s (combined 1099-MISC,

Monday, January 23, 2023 – Today is Census Day and the Official enrollment count is taken at 5:00 pm.

Sunday, January 1, 2023 – Happy New Year’s Day! Welcome to 2023!

Sunday, December 25, 2022 – Happy Holidays!

Saturday, December 24, 2022 – NORAD tracks Santa link. https://www.noradsanta.org/en/

Friday, December 23, 2022 – The ECU end of year Holiday break begins today December 23, 2022 and ends January

Thursday, December 22, 2022 – The ODS refresh issues have been resolved. Paul Raby and Johnny Grimes resolved the issue

Wednesday, December 21, 2022 – The following ODS refresh jobs did not run: REFRESH_AR REFRESH_FINANCE REFRESH_HIERARCHY REFRESH_VALIDATION LOAD_ECU We will

Wednesday, December 21, 2022 – Formstack will be undergoing maintenance tonight. On Wednesday, January 25, 2023 at 2:00 am EST,

Sunday, December 4, 2022 – Upgrade of the Xtender Production System information brief. Last month I upgraded Xtender BTST from

Wednesday, November 23, 2022 thru Friday, November 25, 2022 – Thanksgiving Break! Enjoy! Monday, November 28, 2022 – Classes will

Xtender BTST has been upgraded to version 20.4 and is available for any departments to conduct testing. If you encounter

Sunday, October 30, 2022 – Xtender Production Update Complete. If you have any questions or issues, please submit a ticket.

All services are back up.

Tuesday, October 11, 2022 – Voice/WebEx Services issues resolved. The following network service issues have been resolved. All services are

Monday, October 10, 2022 – We are currently experiencing voice services issues: Voice calling may be intermittent The following services

System/Service: Voicemail Delivery to EmailDescription: We are currently experiencing issues with delayed email delivery of voicemail and our technicians are

Friday, September 30, 2022 at 5:30 PM – ITCS Network services is migrating telephony services to a new service provider

Friday, September 30, 2022 at 4:00 AM – ITCS Network services is migrating telephony services to a new service provider

Thursday, September 29, 2022 from 5:30 PM until Friday, September 30, 2022 at 7:00 AM – ITCS Network services is

Monday, September 26, 2022 – Dell Encryption application upgrade will be remotely installed on all university-owned Windows based laptops. This

July 14, 2022 – Banner Finance 103 Admin PagesThis two-hour training session will introduce the Banner Finance users to Banner

What’s New in MAPS 6.9?Evisions is pleased to announce the release of MAPS version 6.9, which includes the following changes: