January 19, 2025 – ECU transitions to the new PirateID Self Service password reset service on March 4, 2024. This new service replaces our current password reset interface.
After March 4, you will still log in to pirateid.ecu.edu to update your password or unlock your account. Most other criteria remains the same, including a 15-character password. If you use an ECU-managed Mac, please continue to manage your password locally (on the Mac).
What is changing? After enrollment, you won’t be reminded to update your ECU password for 365 days!
Enroll before March 4, 2024
Enrollment with PirateID Self Service takes about 15 minutes.
Here’s how:
- Log in to passwordreset.ecu.edu.
- Choose your email address for a verification code, then enter the emailed code.
- Create two verification questions with answers.
- Enter your mobile number for SMS verification.
- After your enrollment is confirmed, change your password.
See this IT KB step-by-step enrollment tutorial (screenshots included).
Need Assistance? See the PirateID Self Service category in the IT Knowledge Base for enrollment and password reset tutorials.
Visit your nearest Pirate Techs Technology Support Center or call the IT Service Desk at 252-328-9866.