NHL Hockey Internships

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Internships: Any Internship

Internships – Fall 2010 – New Jersey Devils (Newark, NJ)

INTERNSHIP PROGRAM INFORMATION & GUIDELINES
 

Are you ready to take a leap toward an action-packed career in the highly competitive field of sports and entertainment? An internship with Devils Arena Entertainment/Prudential Center provides valuable hands-on experience in an ever-changing and dynamic environment. Prudential Center is in the early stages, but well on the way to building a nationally respected brand with over 200 events on tap for the 2010-11 season. Become part of the excitement!

Prudential Center opened in 2007 as the first new major league venue built in the New York Metropolitan Area in the last 25 years. To celebrate its opening, Bon Jovi performed to ten sold out crowds. The 18,000 seat $375 million arena is operated by Devils Arena Entertainment, in common ownership with the New Jersey Devils as its principal occupant. The building is also home to the New Jersey Nets, New York Liberty, Seton Hall basketball and all major family shows and concerts. The Rock has been voted the best stadium experience of the 9 New Jersey/New York buildings.

GUIDELINES:

  • Student must be enrolled in an accredited undergraduate or graduate program (undergraduate juniors and seniors preferred; qualified sophomores may be considered).
  • No financial compensation is available through this program.
  • Student must receive academic credit toward graduation and will be required to submit credit verification letter from his/her school prior to beginning the program.
  • Housing and transportation are the responsibility of the student.
  • Student must be able to work flexible hours to include nights, weekends and holidays as required.

HOURS:
25-40 hours per week (dependent upon position)

TO APPLY:
To be considered for an internship, students MUST submit the following

  • Cover letter noting department(s) he/she is most interested in
  • Resume

A Human Resources representative will contact you if we should need further information or would like to schedule an in-person interview. Resumes are kept on active file for six months.

 QUALIFICATIONS (Applies to all available internships):

  • Excellent verbal and written communication skills
  • Proficiency in Microsoft Office applications
  • Ability to work well under pressure/time constraints
  • Ability to work flexible hours to include nights, weekends, and holidays as required
  • Must be self-motivated, organized, hard-working
  • Must be outgoing, personable, and energetic

AVAILABLE INTERNSHIPS FOR FALL 2010:

GUEST SERVICES:
Responsibilities and Duties:

  • Assist Guest Services Manager with the overall management of the event staff including during events
  • Assist with preparation and distribution of materials prior to each event including briefing notes, newsletters, etc.
  • Assist Guest Services Manager with scheduling of 300+ part-time event staff
  • Attend production meetings as required
  • Respond to Guest comments received via mail/email/phone
  • Provide administrative duties in support of daily tasks, customer service projects and others as assigned

EVENT OPERATIONS:
Responsibilities and Duties:

  • Provide operational support during all arena events (Devils, Nets, Seton Hall, Concerts, Family Shows, Private Events etc.)
  • Assist with critical event planning procedures (securing city permits, onsite logistical support, sourcing vendors etc.)
  • Assist in keeping track of Event and Operation Department expenses
  • Assist Operations Manager with scheduling and payroll
  • Assist in the research and sourcing of equipment, signage, submit purchase orders
  • Communicate event information to other building departments in a timely fashion
  • Conduct building tours, assist with load in and load out of special events
  • Once familiar with event process, reply to event requests via phone and email
  • Work on special projects as needed particularly the 2011 NCAA East Regionals

Skills required:

  • Must be able to keep up in fast-paced environment
  • Exceptional time management and prioritization skills
  • Excellent organizational skills and attention to detail, ability to multi-task
  • Must possess strong verbal and written communication skills
  • Strong computer skills, proficiency in Microsoft Word and Excel
  • Able to participate nights and weekends for events as needed (flexible)
  • Must be customer service orientated and friendly
  • Ability to lift 25 – 40 lbs and stand for long periods of time as needed

TICKET OPERATIONS:
Responsibilities and Duties:

  • Assist in facilitating/fulfilling promotional campaigns
  • Assist with ticket distribution
  • Provide administrative duties in support of daily tasks including answering phone calls and emails
  • Assist with proofing literature sent to ticket holders
  • Customer service projects and others as assigned

CORPORATE/PREMIUM SALES:
General Responsibilities and Duties:

  • Company research/prospecting
  • Assist with proposal design and content
  • Collection of Partner elements (LED artwork, logos, etc,)
  • Assist department with program implementation for all sponsors
  • Assist with sponsor recaps for all programs
  • Maintain inventory of promotional items and supplies and manage storage space
  • Provide administrative duties in support of daily tasks including answering phone calls and emails, filing, data entry, mailings, etc.
  • Additional projects and duties as assigned

Event/Game Night Responsibilities and Duties:

  • Assist with events as assigned – ticket distribution, sponsor suite arrangements including catering orders and inspection of suites prior to events
  • Score-O management and execution
  • Gift bag assembly and distribution
  • Management of concourse displays
  • Credential management
  • Facilitate sweepstakes prize fulfillment, in-arena promotions and giveaways
  • Prepare and organize materials for game-day promotions

PUBLIC RELATIONS (PRUDENTIAL CENTER*):
General Responsibilities and Duties:

  • Prepare and edit press releases and written materials
  • Assist in arranging press conferences and media opportunities
  • Assist in executing media preparation on event nights
  • Assist in event planning and execution
  • Organize press shop
  • Provide administrative duties in support of daily tasks including answering phone calls and emails, filing, etc.
  • Additional projects and duties as assigned

Additional Qualifications:

  • Interest in media relations and public relations
  • Experience writing and editing for print
  • Interest in learning how the various areas of Prudential Center work together

* Note: This is not an internship with the New Jersey Devils PR department. While this internship works closely with the Devils brand, it concentrates on Prudential Center and all events as well as the surrounding community.

MARKETING (PRUDENTIAL CENTER):
General Responsibilities and Duties:

  • Assist Marketing Director with daily needs on website, events, logistics, etc. as pertains to Prudential Center events
  • Build databases and support for group sales and marketing efforts
  • Assist in implementation of social networking campaign
  • Assist with video production shoots
  • Assist in building and growing relationships on college campuses

MARKETING (NEW JERSEY DEVILS):
General Responsibilities and Duties:

  • Conceive and create ticket sales programs
  • Maintain and expand web-based marketing including Facebook and Twitter pages
  • Research sales leads and develop programs to convert leads to sales
  • Maintain internal databases
  • Generate client correspondence
  • Execute direct mail programs
  • Attend meetings with Marketing staff when possible
  • Support Marketing staff in day-to-day department operations including maintaining files, copying, etc.
  • Perform duties as needed at events
  • Manage collection of prospect data