Atlanta Hawks and Philips Arena – Atlanta, GA
Summer 2014 Course Credit Internship Program – Atlanta Hawks (Atlanta, GA 30303)
Is the professional sports & entertainment industry in your future career path? Here’s your chance to experience it first hand while interning at a dynamic organization. The Atlanta Hawks (NBA) and world-class entertainment venue, Philips Arena, are looking for passionate team players to participate in our Summer 2014 Course Credit Internship Program. This program is designed to give top students real-life experience in the sports and entertainment industry in addition to providing educational and networking opportunities. Educational components include interactive workshops, executive speaker series and job shadow opportunities.
PROGRAM GUIDELINES:
• We are now accepting applications for the Summer 2014 term (May-August)
• Course Credit Internships are open to college students only (junior, senior or graduate level)
• Interns must receive academic credit toward graduation – no exceptions (students are responsible for providing documentation confirming academic credit for the internship and verifying that their school offers credit for internships PRIOR to applying)
• No financial compensation is available
• Interns are responsible for travel and housing arrangements (please research housing costs PRIOR to applying)
• Ability to work flexible hours to include nights, weekends and holidays is required
• Minimum of 12 weeks participation is required
• Full-time and part-time opportunities are available (minimum of 20 hours per week required for part-time)
• Interns must have a cumulative GPA of at least 2.7
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INTERNSHIP DEPARTMENT OVERVIEWS
CATEGORY: SALES AND MARKETING
DEPARTMENT: GROUP MEMBERSHIP AND SERVICE INTERN
STATUS: FULL-TIME AND PART-TIME
Responsibilities and Duties:
Execute the fulfillment of our Atlanta Hawks 3.0 Student Club
Assist with back-end execution of PA Insider – our corporate ticket program that serves over 1000 companies
Participate in the planning and execution of various next season game day events
Assist Account Executives at sales events with prospecting for new business and overall sales
Develop group theme nights for upcoming season
Research trends around the NBA and other professional sports leagues
Various research projects and database compilations to find innovative ways to increase sales revenue
Assist with the management and growth of the group sales customer
Assist sales staff with clerical duties and direct mail
Qualifications:
Marketing, Sports Administration, Communications or related business majors preferred
Strong communication and organizational skills
Ability to work independently and in a team environment, meet deadlines, and pay close attention to detail
Event planning and execution experience/interest helpful
Proficiency in Microsoft Excel, Word and Power Point required
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CATEGORY: SALES AND MARKETING
DEPARTMENT: MEMBERSHIP SALES INTERN
STATUS: FULL-TIME
Responsibilities and Duties:
Maintain database for Membership Sales department that monitors and reports seasonal ticket sales
Manage and update sales records using Archtics ticketing system
Administer Membership program marketing collateral
Develop and manage Membership Associates’ executives work schedules
Record internal sales data to be applied toward incentives, promotions and events
Help with other departmental projects as needed
Qualifications:
Strong communication and organizational skills
Proficient in Microsoft Office products
Must have the ability to work non-traditional hours including evenings, weekends and some holidays
Ability to multi-task
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CATEGORY: SALES AND MARKETING
DEPARTMENT: SUITE SALES AND SERVICE INTERN
STATUS: FULL-TIME
Responsibilities and Duties:
Become an integral part of the Premium Seating department with the servicing of Philips Arena’s most premier accounts – our private suites, club seats and event-rental suites
Assist as needed on event nights at Philips Arena
Assist in the coordination of special events for Premium Seating clients such as our golf tournament and open skate party
Assist Account Executives by creating hard marketing pieces and e-communication pieces for communication with prospects and current Premium Seating clients
Contribute to our renewal campaigns of Club Seats and Suites
Conduct research on industry trends with other venues nationwide
Complete data entry and process information
Qualifications:
Strong organizational skills, professionalism and attention to detail
Creativity, ability to follow directions and work independently
Proficient in MS Office; able to learn new programs quickly and efficiently
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CATEGORY: CORPORATE PARTNERSHIPS
DEPARTMENT: CORPORATE PARTNERSHIP SALES INTERN
STATUS: FULL-TIME
Responsibilities and Duties:
Assist sponsorship sales team with sales presentations
Assist both Partnership Sales and Business Development with research needs
Assist with special events for current clients and prospects
Work with sales team and other members of department with special needs and projects
Work with service team and other departments to aid in the development and execution of partner (sponsor) programs
Qualifications:
Ability to multi-task and adhere to deadlines
Intermediate to advanced Adobe Photoshop and Microsoft PowerPoint skills preferred
Great attention to detail in planning and follow-up
Strong communication and organizational skills
Ability to work independently or as a team on given projects
Ability to interact with different levels of management and members and partners of the organization
Must be able to work a flexible schedule to include nights, weekends and holidays
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CATEGORY: SALES AND MARKETING
DEPARTMENT: EVENT MARKETING AND PROMOTIONS INTERN
STATUS: FULL-TIME
Responsibilities and Duties:
Work with Marketing staff to research, coordinate, execute and evaluate all Hawks Flight Crew and Basketball Development events
Assist with the creation of the Hawks Flight Crew schedule through extensive event research, including fairs, festivals, parades, concerts, sporting events, and radio partner events
Serve as point person at various Flight Crew events and continuously communicate to Flight Crew members and event contacts
Support marketing and promotion efforts for Flight Crew and Basketball Development through various internal and external avenues, including website, print and e-newsletter design
Following each event, create photo and video recaps using the footage captured at the events
Assist with administrative duties for Fan Development and Basketball Development, including database management, customer service efforts, and departmental organization and filing tasks
Qualifications:
Ability to multi-task
Outstanding personality and able to work with a wide variety of individuals
Strong verbal and written communication skills
Excellent organizational skills
Proficient in MS Access, Word, Excel and PowerPoint
General knowledge of the sport of basketball preferred
Must be able to work a flexible schedule to include nights, weekends and holidays
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CATEGORY: SALES AND MARKETING
DEPARTMENT: EVENT MARKETING & SPORTS PROGRAMS INTERN
STATUS: FULL-TIME
Responsibilities and Duties:
Work with the Manager to coordinate and execute basketball clinics, camps and programs at Philips Arena and in the community
Provide content and capture media for use on hawks.com, nba.com, Hawks 360 and other media channels
Assist with Fan Development/Basketball Development promotions and team events
Support in administrative duties with Basketball Development including research, customer service efforts, departmental organization and fan interaction
Qualifications:
Ability to multi-task
Must have own vehicle and valid driver’s license
Outstanding personality and able to work with a wide variety of individuals
Strong verbal and written communication skills
Excellent organizational skills
Proficient in MS Access, Word, Excel and PowerPoint
General knowledge of the sport of basketball preferred
Must be able to work a flexible schedule to include nights, weekends and holidays
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CATEGORY: SALES AND MARKETING
DEPARTMENT: MARKETING & ADVERTISING
STATUS: PART-TIME
Responsibilities and Duties:
Assist Atlanta Hawks Marketing Department with promotion planning and in-game execution throughout the season/semester
Help organize and monitor media trafficking schedules and advertising deadlines
Research team initiatives, ticket promotions, and event calendars across the NBA
Assist Event Marketing and Basketball Development with event activation as needed
Qualifications:
Excellent verbal and non-verbal communication skills
Individual must be organized and detail-oriented
Creativity and resourcefulness is a plus
Familiarity with Microsoft Office products
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CATEGORY: SALES AND MARKETING
DEPARTMENT: ARENA MARKETING AND BUSINESS DEVELOPMENT INTERN
STATUS: PART-TIME
Responsibilities and Duties:
Assist with show planning and promotional campaigns; participate in event execution and logistics support
Organize show files, publications and photo CDs
Maintain media contact list and update as necessary
Update Philips Arena marketing collateral and create rental packs
Assist with viral and grass roots marketing
Participate in department and staff meetings; assist in idea generation and marketing efforts
Qualifications:
Ability to multi-task
Strong desire to work in music, concerts or entertainment
Strong organizational and communication (verbal and written) skills
Self-starter with an eagerness to learn
Must be detail oriented
Must be able to work a flexible schedule to include nights, weekends and holidays
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CATEGORY: SALES AND MARKETING
DEPARTMENT: RETAIL INTERN
STATUS: PART-TIME
Responsibilities and Duties:
Assist store manager with daily responsibilities, preparations for game time and staff supervision during games
Provide superior customer service to fans and guests of Philips Arena and retail locations
Re-merchandise and set up sales floors of 6 retail locations
Generate daily sales reports, analyze sales data and report data to Accounting
Maintain inventories
Handle customer purchases and perform discounts during games
Process payroll for part-time employees
Qualifications:
Strong leadership and communication skills
Ability to provide excellent customer service and respond quickly and professionally to event-related problems or guest concerns
Eagerness to learn
Must be detail oriented
Must be able to work a flexible schedule to include nights, weekends and holidays
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CATEGORY: SALES AND MARKETING
DEPARTMENT: REVENUE INTEGRATION & EVENTS INTERN
STATUS: FULL-TIME
Responsibilities and Duties:
Help organize and execute revenue generating events including Season Ticket Member and Corporate Partner functions, prospecting, and Suite Holder events.
Assist with coordinating event details such as invitations, RSVP lists, décor, special guests and agendas.
Help track sales results from events to ensure a healthy ROI.
Analyze outcomes from events to plan for future successful experiences.
Maintain and update all collateral and website elements for Membership Events.
Serve as onsite contact for Corporate Partnership, Suites and Membership events and programs.
Contribute ideas and assist with the development of new revenue generating events or opportunities.
Research Season Ticket benefits and trends around the NBA and other professional sports leagues
Assist other department s with projects as they arise.
Qualifications:
Previous event planning experience preferred
Proficiency in Microsoft Office programs
Must be organized, creative, enthusiastic, and possess excellent interpersonal skills
Must be able to handle multiple jobs simultaneously and work well under pressure
Ability to work extended hours including evenings, weekends and holidays
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CATEGORY: SALES AND MARKETING
DEPARTMENT: INTERACTIVE MARKETING (SOCIAL MEDIA & WEBSITE) INTERN
STATUS: FULL-TIME
Responsibilities and Duties:
Assist in online content and digital marketing execution for the Atlanta Hawks and Philips Arena including website content, email marketing campaigns, social media and mobile marketing
Support execution of sales and marketing campaigns across all digital channels
Support overall marketing initiatives including traditional advertising channels and research initiatives.
Research and benchmark industry websites, trends and new media concepts/opportunities
Other duties as assigned
Qualifications:
HTML or other web based language knowledge preferred
Ability to work on individual assignments as well as contribute to an overall team environment
Creativity and attention to detail a must
Experience and knowledge of social networking sites
Adobe Photoshop and/or image editing skills preferred
Experience using social media in a professional setting preferred
Must be able to communicate effectively both verbally and in writing
Must be able to work a non-traditional schedule, including nights, weekends and holidays
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CATEGORY: SALES AND MARKETING
DEPARTMENT: ANALYTICS INTERN
STATUS: FULL-TIME
Responsibilities and Duties:
Assist in all CRM efforts including campaign setup and administration
Work directly with sales departments on lead generation and data capture
Support execution and reporting of marketing campaigns across multiple channels
Help provide tactical database analytics to sales and marketing departments, including web, email and social media metrics
Help analyze ticket sales on primary and secondary market
Support all market research efforts including surveys, statistical analysis and market wide data
Help support analysis for special projects as needed
Qualifications:
Proficiency in Microsoft Access and Microsoft Excel required
Must be detailed oriented and organized
Working knowledge of SQL preferred
Knowledge of website metrics reporting preferred (Google Analytics, Omniture, etc)
Ability to work on individual assignments as well as contribute to an overall team environment
Must be able to communicate effectively both verbally and in writing
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CATEGORY: COMMUNITY DEVELOPMENT
DEPARTMENT: COMMUNITY DEVELOPMENT INTERN
STATUS: FULL-TIME
Responsibilities and Duties:
Assist with community service events such as all-staff service projects
Manage the charitable donations program, including entering requests into database and sending items to non-profit groups
Assist with program review and re-launch with efforts such as Read to Achieve and Poetry Slam
Assist with Atlanta Hawks Foundation 50/50 Raffle Ticket program coordination and execution
Conduct research to identify potential community partners and programs
Conduct research projects on NBA and other league best practices
Qualifications:
Ability to multi-task
Outstanding personality and able to work with a wide variety of individuals
Strong verbal and written communication skills
Excellent organizational skills
Proficient in MS Access, Word, Excel and PowerPoint
General knowledge of the sport of basketball preferred
Must be able to work a flexible schedule to include nights, weekends and holidays
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CATEGORY: HUMAN RESOURCES
DEPARTMENT: HUMAN RESOURCES INTERN
STATUS: PART-TIME
Responsibilities and Duties:
Create and update new hire orientation materials
Update HR department Intranet information
Assist in posting employment opportunities on external career sites
Assist in pre-screening of resumes, interview scheduling and conducting reference checks
Maintain resume and employee files as needed
Prepare for and attend job/career fairs as needed
Coordinate the scheduling and logistical arrangements for training programs and Internship Program activities
Other administrative duties and projects as assigned
Qualifications:
Coursework emphasis in Human Resource Management preferred
Proficient in Microsoft Office products
Excellent organizational and communication skills
Must be detail oriented, accurate and reliable
Must be able to maintain confidentiality and interact with all levels within organization
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CATEGORY: COMMUNICATIONS, PUBLIC/MEDIA RELATIONS
DEPARTMENT: HAWKS PUBLIC RELATIONS
STATUS: FULL-TIME
Responsibilities and Duties:
Learn from Hawks Media Relations staff about team publicity efforts
Participate with Hawks staff on the execution of press conferences and special events
Assist at Hawks home games
Train to write postgame notes and compile quotes
Assist with the compilation of media clippings
Participate in the media credentialing process
Learn to compile and log quotes following practices and shoot-arounds
Help with providing content for team website and publications
Answer fan mail
Other duties assigned
Qualifications:
An interest and/or background in sports media relations
Organized with strong written and oral communication skills
Writing and/or editing background
Computer proficient with a knowledge of social media
Working knowledge of the Atlanta Hawks and the NBA
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CATEGORY: COMMUNICATIONS, PUBLIC/MEDIA RELATIONS
DEPARTMENT: CORPORATE COMMUNICATIONS INTERN
STATUS: FULL-TIME
Responsibilities and Duties:
Archive and post daily news articles
Assist with Public Relations for events at Philips Arena
Assist with maintaining and posting new information on company Intranet
Make follow-up calls to media for event coverage
Administrative duties as assigned
Qualifications:
Course study in Communications, Journalism or Sports Management preferred
Must be able to work a flexible schedule to include early mornings, nights, weekends and holidays
Effective verbal and written communication skills a must
Must be detail oriented, organized and handle multiple tasks simultaneously
Must be confident interacting with media professionals
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CATEGORY: FINANCE AND ACCOUNTING
DEPARTMENT: ACCOUNTING INTERN
STATUS: PART-TIME
Responsibilities and Duties:
Create and maintain files for Premium Seating contracts and payments
Create and maintain AP / AR files for the Supervisor of Accounting and Financial Systems
Input sub ledger entries needed for accounts payable
Create and maintain journal entry files for Assistant Controller
Footing and cross-footing accountants’ schedules using 10-key
Prepare weekly data uploads required for the proper payment of expense reports and American Express through the Expensite website
Assist with external audits by pulling and filing auditor requests
Administrative duties as assigned
Qualifications:
Coursework focus in Accounting required
Strong analytical and organizational skills
Professional, with strong communication skills
Proficient in Microsoft Excel and Word, and proficient 10-key skills
Must be able to maintain and appropriately handle confidential information
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CATEGORY: FACILITY MANAGEMENT / EVENT OPERATIONS
DEPARTMENT: BUILDING AND EVENT OPERATIONS INTERN
STATUS: FULL-TIME
Responsibilities and Duties:
Perform duties associated with the coordination, execution and operation of Philips Arena events
Source and order materials for both the arena & incoming productions
Track work orders in track-it system
Administer Aware Manager Event system and disseminate pertinent information to the department(s) for fulfillment
Communication with internal departments and external vendors as necessary
Perform administrative duties regarding the completion of various forms and reports
Other administrative & operational duties as assigned
Qualifications:
Facility management knowledge preferred
Proficient in Microsoft Office products
Extremely organized with strong verbal and written communication skills
Must be reliable and have the ability to work a flexible schedule to include long hours, nights, weekends & holidays when required
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CATEGORY: VIDEO PRODUCTION
DEPARTMENT: VIDEO PRODUCTION INTERN
STATUS: FULL-TIME
Responsibilities and Duties:
Assist in producing live events at Philips Arena for the Atlanta Hawks and other shows at the Arena
Compile and log game tapes and highlight meltdown reels
Make dubs
Program and operate arena matrix boards
Assist Avid editors with clip digitizing and editing
Various camera utility tasks
Assist with field shoots including set-up, lighting and teleprompter operation
Assist with PA audio setups
Other production related duties as assigned
Qualifications:
Interested in a career in television and live video production; coursework, previous experience and understanding of equipment helpful
Must exhibit an eagerness to learn
Must be an effective communicator
Creative, efficient and ability to follow directions
Must be able to work a flexible schedule to include nights, weekends and holidays
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CATEGORY: GRAPHIC DESIGN
DEPARTMENT: CREATIVE SERVICES INTERN
STATUS: PART-TIME
Responsibilities/Duties:
Assist with the creative development of the Hawks campaigns
Assist with the creative development of the teams printed collateral for 2014-2015 initiative
Adhere to the teams branding guidelines as communicated by the Company
Work with internal clients and vendors to design marketing pieces and troubleshoot any issues that may arise
Support department with special projects as needed
Help maintain archival media and sample libraries
Qualifications:
Proficient in Adobe InDesign, Photoshop and Illustrator required
Strong design and organizational skills necessary
General knowledge of the sport of basketball preferred
Must exhibit strong verbal and written communication skills
Must possess an eagerness to learn and ability to multi-task
Must be a creative problem solver and have the ability to follow directions
A portfolio outlining print and web work preferred
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ADDITIONAL INFORMATION / REMINDERS:
• Full-time internships require availability for a minimum of 35 hours per M-F week and additionally some nights, weekends and holidays
• Part-time internships require a minimum of 20 hours per M-F week
• Academic course credit is a REQUIREMENT of the program. (This is not a negotiable aspect of the program. Documentation from your educational institution/advisor is required prior to the internship beginning. Please check with your school before you apply here)
• Interns must have a cumulative GPA of at least 2.7
Note: When you apply for this job online, you will be required to answer the following questions:
• Full-Time/Part-Time: Please indicate your availability as it relates to an internship in the Summer of 2014.
• Please list your FIRST choice for this internship by DEPARTMENT name.
• Please list your SECOND choice for this internship by DEPARTMENT name.
• Yes/No: I have checked with my academic institution, and I am eligible to receive course credit for a Summer 2014 internship.
• Yes/No: I currently have a cumulative GPA of 2.7 or higher (without rounding).
• Yes/No: I have/will have/will locate local housing available in or near Atlanta at my own cost.
• Yes/No: I will be a college junior, senior or graduate level student in the Summer 2014 semester.
• Yes/No: I have interviewed previously (via phone or in person) for an internship with the Hawks / Philips Arena.
Note: When you apply for this job online, you will be required to answer the following questions: 1. Please indicate your availability as it relates to an internship in the Summer 2014: Full-time; Part-time; Both
2. Please list your FIRST choice for this internship by DEPARTMENT name.
3. Please list your SECOND choice for this internship by DEPARTMENT name.
4. Yes/No: I am eligible to receive course credit for a Summer 2014 internship.
5. Yes/No: I currently have a cumulative GPA of at least 2.7 (without rounding).
6. Yes/No: I have/will have/will locate local housing available in or near Atlanta at my own cost.
7. Yes/No: I will be a college junior, senior or graduate level student in the Summer 2014 semester.
8. Yes/No: I have interviewed previously (via phone or in person) for an internship with the Hawks / Philips Arena.
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