Month: June 2023

Dominate Inbox Spam

Greetings, CAHS!

I recently read an article about spam in our ITCS newsletter.  Take a peek at what they had to share.  If you are having issues with receiving tons of spam, please don’t hesitate to reach out too me.

We are all aware of how to manage phishing email, but spam messages are tricky – most are marketing solicitations and not malicious. Some may even be interesting or useful. But do you find yourself spending precious, productive energy managing your inbox or do you just ignore the whole mess until it’s an obnoxious monster?

If you’d like a better way, read on for a process to save time and at least help manage – alas, not eliminate – non-work communications.

  1. Once or twice a year, manually UNSUBSCRIBE from marketing emails you no longer read. There should be a link at the bottom of each message.
  2. As you receive them, block senders and route unwanted mail to the Outlook junk folder. Future messages from that address go to the junk folder, not your inbox. NOTE: Occasionally, legitimate messages are sent to junk. Right-click to unblock.

Desktop Outlook

Mobile Outlook


Outlook Online

  • Outlook desktop app. Highlight an email and click Junk in the Delete menu (top) to block the address.
  • Mobile Outlook. Click the ellipsis at the top of an open message to report as junk.
  • Web email. Click the Report option of any highlighted or open email.

Unsubscribe and reporting junk are not the only tools available to manage the daily inbox avalanche. However, using these features removes many messages going forward so you spend less time managing (or ignoring) email and more time on more important work.

Using data to pinpoint when students need support

Ever wondered how you could potentially use data to assist students that may need support?  I found an interesting podcast that I wanted to share.  To tune into the podcast click the link below.  Enjoy!

CLICK HERE to tune in.

“How to find the right time to connect with students

Western Governors University’s Jennie Sanders joins the Cutting EDge podcast to share how her team is using data to understand the positive impact of reaching out to struggling students quickly. In a research paper published in the Journal of Postsecondary Student Success, the university reported that students who received timely faculty outreach via a dashboard were 20% more likely to complete their courses than students who did not receive the same level of personalized help. “We wanted to understand not just the impact of the outreach, but also the timing of the outreach across the entire experience of the learners,” Sanders says. “What we found was that for those students who receive that outreach, it certainly had a positive impact on their course completion, as well as the retention.” Tune in to the podcast.

Best Wishes!

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Kym Jefferson, MS (◠‿◠)

Technology Support Analyst | 252-744-1106 | Office 3360 Health Sciences Building | Mail Stop 668

East Carolina University | College of Allied Health Sciences | Office of Instructional Technology

jeffersonk@ecu.edu | https://cahs.ecu.edu/ | | Fax: 252-744-6018

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