This information is for any of our departments that will have incoming new faculty. If a faculty member has signed a contract already with ECU and they need access to Canvas they can submit a ticket to Canvas Support to have access as an unpaid affiliate. Then when their actual contract starts, their access will change to the standard faculty access.
As part of ECU’s Microsoft 365 subscription, you can download Microsoft Office to five personal computers. Access the download through pirate365.ecu.edu.
Also if interested in downloading FREE ECU approved software, feel free to visit the following: Free Software Downloads– Software such as Adobe, MATLAB, SAS, AnyConnect, and many more are offered. If you need any assistance with downloading thse applications please contact my office.
Over the next few weeks, the TurningPoint polling applications will be rebranded Point Solutions. There are currently no planned changes to the software’s functionality or integration with Canvas, but you will be updated you as we learn more.
Turning Technologies has merged with Echo360.
While the names of our custom knowledgebase articles will change, links will remain the same.
Please be advised that our license to access Mediasite expires Thursday, June 30. All users, including admins, lose access after this date. If you are in need to of any past mediasite recordings that are now in Panopto please reply to this email. If you have any questions or concerns, please let me know!
We are zipping through the Summer semester and are quickly on our way into the upcoming Fall semester. Monday, is July 4th, if you are planning to still record please do let me know by Friday July 1st. As you prepare your fall courses, take some time to review old content within Canvas and your old mediasite recordings. Content no longer being used can be purged and/archived. If you need assistance with that please let me know. As a reminder, Wednesday June 29th, 2022 at 2pm myself and Matt Long will be available for Panopto basic training. Reply to this email if you are interested.
If you would like access to any of your past Mediasite recordings please don’t forget to let me know. Have an incredible Monday!
We have had the recent pleasure of welcoming new staff and faculty to our CAHS College, so I wanted to send out a few classroom tips and tricks reminders that may be of benefit.
All our general classrooms and some labs have the following features to help when presenting to your class
Extended Desktop – Clicking Extended Desktop on the computer monitor will allow you to use presenter view in PowerPoint. Click Duplicate to exit out of this view.
Sympodium Pen – Pick it up and double-click on the monitor! Click here for a demonstration.
AirMedia – AirMedia allows instructors and/or students to present from any mobile device in any platform. Using AirMedia you can walk into any meeting space and wirelessly present PowerPoint®, Excel®, and Word documents, PDFs, photos, and screen shots from your personal iOS® or Android™ mobile device on the room display. Click here for a tutorial.
AV Bridge – for webconferencing using WebEx, Zoom or other webconferencing software
Software available – Turning Point, SPSS (upon Request), Office Suite, VLC player and others upon request.
Our EASY Button – need to record your class, select Panopto on the panel and press Record. Advise OET of your recording and we will get it published and don’t forget to put the Microphone on!
Need assistance in using these tools? Contact this office and we can meet in your classroom.
“Smile, happiness looks amazing on you.” ~Unknown Author
Information Technology and Computing Services June 20, 2022 Apple now offering users the ability to do limited repairs on specific devices
Self Service Repair offer currently for iPhone 12, 13 and iPhone SE (3rd generation), to expand to Mac computers with Apple silicon in fall From Apple Support: “Self Service Repair is intended for individuals with the knowledge and experience to repair electronic devices. If you are experienced with the complexities of repairing electronic devices, Self Service Repair provides you with access to genuine Apple parts, tools, and repair manuals to perform your own out-of-warranty repair.” Where to start? STEP 1.Start by reading through the repair manual for your specific Apple device. To purchase genuine parts and tools, you will need the repair manual ID found in the manual’s introduction.Find the specific repair manual you need. If you’re repairing your iPhone 13 Pro for example: “enter the manual ID RENLTC to indicate that you’ve read the manual in its entirety and agree that you have the knowledge and experience to perform your intended repair.” NOTE: If you need help repairing your device, ITCS is happy to assist! Keep in mind the repair will still be considered an out-of-warranty repair. ITCS staff will offer the standard out-of-warranty service and order new out-of-warranty parts for you; ITCS is unable to use any parts brought in. The Self Service Repair out-of-warranty offer only impacts the coverage for the specific part(s) the user replaces. All other parts not replaced through Self Service Repair will continue to have the original device coverage. Submit a Computer Support Request Ticket for help repairing your device. STEP 2. If you’re repairing the device yourself, you can order the parts and tools you need for your Apple product repair through the online store. Tool kits are available for RENT for each Apple device model you’d like to repair. The online Self Service Repair Store is operated by a third-party provider authorized by Apple to sell genuine Apple parts and tools. Find the serial number of your Apple device. The serial number or IMEI is required for genuine Apple part purchases. After ordering any parts or tools, you can check the status of your order from the Self Service Repair Store. Apple won’t have information about your order. STEP 3. Once you receive the part(s) and/or tools you ordered, carefully follow the repair instructions in the manual for your specific device. A System Configuration step may be required at the end of your repair. System Configuration is a post repair software tool that completes the repair for genuine Apple parts. The repair manual will indicate if System Configuration is required. You will need to contact the Self Service Repair Store support team by chat or phone to initiate System Configuration. STEP 4. Return the replaced parts for recycling so that they can be refurbished or recycled. For certain repair types, you may receive credit when you return a replaced part from your Apple device. Visit the Self Service Repair Store for more information on replaced part return instructions.
Recording a video in Panopto can be as simple as hitting “Record” and “Stop”. However, where does that recording go? How do I access my recordings? Here is a weekly “Panopto pop-up” informative email that will help save you time and effort in locating these recordings. Please see attached document to read more. As always feel free to reach out too me if you have any questions, or would like to schedule one on one Panopto training with me.
We are a few weeks in with using Panopto so I wanted to provide an opportunity for those who may have missed some of the Panopto trainings to ask any questions they may have so far. So if you don’t have plans on June 8th, 2022 , please join myself and Matt Long “Intro to Panopto” training that will be held virtually at 10am. This is your opportunity to get your Panopto questions answered. If you would like to attend please click on the links below. Registration is not required. If for some reason you are not able to attend, please send me your questions and I will be sure to get them answered.
To ensure that each of your recordings are captured in the event that the automatic recording does not start. Please CLICK the link below to view the following tutorial. ? Enjoy your holiday weekend and most of all let us remember and honor all the brave heroes that we can never fully repay. THANK YOU! The Office of Educational Technology honors and remembers.
Information Technology and Computing Services June 20, 2022 Apple now offering users the ability to do limited repairs on specific devices 
